By placing any orders through Back to the Wild, whether it be through the website, Facebook page, TradeMe, or other, you are agreeing to the following Terms & Conditions. Back to the Wild reserves the right to change any of the below Terms & Conditions, pricing, or any other details at any time.
All prices are stated in New Zealand dollars, and do not include GST, as Back to the Wild is not GST registered, and GST is not charged.
All products are sent via Pass the Parcel courier at a flat rate of $5 per order. Standard orders will normally be shipped within two business days of payment clearning. Custom orders may take up to a week to ship. Shipping times vary based on location. Please contact us to enquire about overseas shipping.
Due to health & safety, we cannot accept any returns for reasons other than damage, or errors.
If you believe you have been sent the wrong item, please contact us, and we will remedy the issue as soon as possible.
If your item arrives damaged, please email us as soon as possible with photos, so that we can lodge a claim with the courier company.
Health & Safety Information
Any advice or instruction given by Back to the Wild, whether it be on the website, in person, or by other means is strictly only to be used for general information, rather than as a guide to be followed. Although all our products are tested to strict standards, and we use all our products on our own family, we take no liability for any accidents & injuries that may arise out of use of our products. As with any new cosmetic products, we reccommend you patch test on a small area of your skin before use.
Toys have been tested to be compliant with NZ Safety standards, however it is the responsibility of the owner to replace at the first sign of wear & tear. Children are never to be left unattended with them.
We will never use your information for any reason, other than to process & ship your order. Credit card orders are processed via paypal. We do not receive or retain any of your credit card information.
All images & logos, products, product recipies and text are the property of Back to the Wild. Copying, reproducing, distributing or reprinting of any Back to the Wild property without permission is strictly prohibited.