By placing any orders, or visiting Back to the Wild, whether it be through the website, Facebook page, TradeMe, in person, or other, you are agreeing to the following Terms & Conditions. Back to the Wild reserves the right to change any of the below Terms & Conditions, pricing, or any other details at any time.
You are automatically agreeing to these Terms & Conditions by visiting our website, contacting us, or making a purchase through any of our avaliable means.
All prices are stated in New Zealand dollars, and include GST, as Back to the Wild is GST registered, and GST is charged at 15% on all orders within NZ. For international orders, GST will be removed upon entering your shipping address.
All products are sent via our choice of courier or NZ Post at a flat rate of $6 per order. Standard orders will normally be shipped within two business days of payment clearning. Custom orders vary. Shipping times vary based on location. Please contact us to enquire about overseas shipping.
Due to health & safety, we cannot accept any returns for reasons other than damage, or errors.
If you believe you have been sent the wrong item, please contact us, and we will remedy the issue as soon as possible.
If your item arrives damaged, please email us as soon as possible with photos, so that we can lodge a claim with the courier company.
Health & Safety Information
No information or product on the Back to the Wild website, Facebook Page, Instagram, or given in person, is intended to diagnose, treat, prevent, or cure any disease, condition, or illness.
Any directions for use, whether it be on the website, in person, or by other means is strictly only to be used for general information, rather than as a guide to be followed. Although all our products are tested to strict standards, and we use all our products on our own family, we take no liability for any accidents & injuries that may arise out of use of our products. As with any new cosmetic products, we recommend you patch test on a small area of your skin before use.
Information or products on this website are not a substitute for medical advice from a healthcare professional. Do not disregard medical advice from your healthcare professional, or postpone visiting your healthcare professional because of information you have read or products you have purchased from Back to the Wild.
Always read the labels, and use all products only as directed.
Consult a healthcare professional if symptoms persist.
Back to the Wild cannot be held liable for any injuries or illnesses that may arise from using our products. Including, but not limited to: burns, bug bites, allergic reactions & blisters.
Please use clean hand to scoop products out of our jars. Once opened, Back to the Wild cannot be held liable for products going off before their dated Best Before date.
Reviews reflect indivudual experiences, and may not be usual. Individual results may vary. Do not rely on information from reviews.
Back to the Wild makes no warranty as to the suitability, efficacy, or fitness for purpose of any products.
Back to the Wild will not be held liable for any liability to you or anyone else in respect to any damage (including direct, indirect, special, or consequential) costs and expenses suffered by you or claims made against you arising from or in connection with your use of Back to the Wild products, or information on our website or associated media accounts.
Back to the Wild may not be held liable for more than the purchase price of the original product you purchased.
We will never use your information for any reason, other than to process & ship your order or to send out emails. Credit card orders are processed via paypal. We do not receive or retain any of your credit card information.
By supplying Back to the Wild with your email address, you are agreeing to receive email correspondence, and be subscribed to our emails, unless you have otherwise specified. Email subscriptions may be cancelled at any time.
All images & logos, products, product recipies and text are the property of Back to the Wild. Copying, reproducing, distributing or reprinting of any Back to the Wild property without permission is strictly prohibited.